How enquiry and business information is handled.
A practical privacy policy for website enquiries, customer communication, service fulfilment, and record keeping.
Readable, practical, and procurement-friendly.
Information We Collect
When you submit an enquiry or contact us, we may collect name, organisation or company name, email address, phone number where provided, region or country, message content, product or service requirements, and any other information you choose to provide.
We may also receive basic technical information from website hosting, analytics, form handling, or security tools.
How We Use Information
- Respond to enquiries
- Prepare quotations or service discussions
- Communicate about products, services, availability, logistics, and support
- Manage customer and supplier relationships
- Support service fulfilment and record keeping
- Improve website content and enquiry handling
- Comply with reasonable legal, operational, or administrative requirements
Sharing Information
We do not sell personal information.
We may share information only where reasonably necessary for business operations, including with hosting providers, form handling services, logistics providers, suppliers, professional advisers, or service providers involved in fulfilling an enquiry, quotation, order, delivery, warranty matter, or support request.
Record Keeping
We may retain enquiry, quotation, order, support, and communication records for reasonable business, operational, accounting, warranty, and legal purposes.
Security
We use reasonable administrative, technical, and operational measures to protect information. No website, email system, or online service can be guaranteed to be completely secure.
Your Rights
You may request correction, update, or deletion of personal information that we hold about you, subject to reasonable legal, operational, warranty, accounting, and record-keeping requirements.
Contact
For privacy matters, contact info@kumbagreentech.com.